Terms of Service

These Terms cover the Murakami Labs studio website at murakamilabs.com only. Each product we ship has its own terms on its own domain. Polmi’s terms live at polmi.app and govern the Polmi app.

1. Acceptance of terms

By using murakamilabs.com you agree to these Terms. If you do not agree, please do not use the site. We may update these Terms (see section 10); continued use of the site after an update means you accept the updated Terms.

2. About this site

murakamilabs.com is the studio website for Murakami Labs. It describes the studio, lists products we ship, and hosts a blog and contact information. The site is informational. It does not host accounts, payments, or product functionality.

Our products run on their own domains under their own terms. Using a product (for example, Polmi at polmi.app) means agreeing to that product’s own Terms of Service, which are separate from this agreement.

“Murakami Labs” and “we” in these Terms refer to Murakami Labs OPC, a corporation organized under the laws of the Republic of the Philippines.

3. Eligibility and acceptable use

Eligibility.You may use the site only if you can form a legally binding contract under applicable law. The site is not directed to children under 13 (or under 16 where local law applies). You may not use the site if you are located in, or are a national of, any country or territory subject to a comprehensive United States, European Union, United Kingdom, or Philippine embargo, or if you are listed on the US Treasury Department’s Specially Designated Nationals and Blocked Persons list or any equivalent restricted-party list maintained by another government.

Acceptable use. You agree to use the site lawfully and in good faith. You will not:

• attempt to gain unauthorized access to the site, its servers, or any related infrastructure;
• probe, scan, or test the vulnerability of the site without prior written permission;
• interfere with or disrupt the site, including by denial-of-service attempts or by flooding requests;
• scrape, crawl, or harvest content from the site at a rate that degrades service for other users, or in violation of our robots.txt;
• use the site to transmit malware, exploit code, or unlawful material;
• misrepresent your identity in correspondence with us, or impersonate Murakami Labs or any of its products;
• use the site in any way that violates applicable law in your jurisdiction.

Good-faith security research is welcome. If you find a vulnerability, please disclose it privately by emailing hi@murakamilabs.com before any public discussion.

4. Intellectual property

The site, its source code, its design system, its illustrations, its writing, and the “Murakami Labs” name and marks are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may view the site, share links to it, and quote short excerpts of the blog with attribution. You may not copy, reproduce, republish, or redistribute substantial portions of the site without our written permission. Open-source code we publish (for example, on GitHub) is governed by its own license, which controls in case of conflict.

If you send us material by email (for example, suggestions, feedback, or sample content), you grant us a non-exclusive, worldwide, royalty-free license to use that material to operate and improve our products and to respond to you. You confirm you have the right to send the material. We will not publish your email content without your permission.

5. Third-party links

The site links to other websites, including our product sites (such as polmi.app), the Apple App Store, Google Play, GitHub, and analytics or measurement providers. We do not control these third-party sites and are not responsible for their content, policies, or practices. Visiting a third-party site is at your own risk and subject to that site’s own terms and privacy policy.

6. Disclaimers

The site is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, secure, free of viruses or other harmful components, or that information on it is accurate, complete, or current.

Content on the site (including blog posts) is provided for general information only. It is not professional, legal, medical, financial, tax, or business advice. Verify anything important with a qualified professional before relying on it. We disclaim liability for any decision made or action taken in reliance on content from the site.

Force majeure. We are not responsible for any unavailability or performance issue caused by events outside our reasonable control, including acts of God, natural disasters, internet outages, third-party service failures (including by our hosting, DNS, analytics, or email providers), war, terrorism, government action, labor disputes, public health events, or any similar cause.

7. Limitation of liability

To the maximum extent permitted by applicable law, neither Murakami Labs nor any of its officers, employees, contractors, agents, or affiliates will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of revenue, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of the site, whether in contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or related to these Terms or your use of the site is capped at the Philippine peso equivalent of one hundred United States dollars (USD 100). This cap applies in the aggregate, not per claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages (for example, gross negligence, willful misconduct, personal injury caused by negligence, or other non-waivable consumer rights). Where such limits apply, the relevant exclusion or limitation in this section applies only to the maximum extent permitted by your local law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Murakami Labs and its officers, employees, contractors, and agents from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising from your misuse of the site, your breach of these Terms, or your violation of any law or third-party right.

9. Governing law, dispute resolution, and class action waiver

Governing law and forum. These Terms are governed by the laws of the Republic of the Philippines, without regard to its conflict-of-laws rules. Subject to the arbitration provision below for US-resident users, any dispute arising out of or relating to these Terms or your use of the site is subject to the exclusive jurisdiction of the competent courts of the City of Manila, Philippines.

Informal dispute resolution. Before filing any formal proceeding, you agree to first attempt to resolve the dispute by writing to hi@murakamilabs.com with a clear description of the dispute and the relief you seek. We will reply in good faith within 30 days. If a dispute remains unresolved 60 days after that notice, either party may proceed under the applicable formal process below.

Binding individual arbitration for US-resident users. If you are a resident of the United States, any dispute arising out of or related to these Terms or your use of the site that is not resolved through informal dispute resolution shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration shall take place in English in a location convenient to you or by remote means. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator, not any court, has exclusive authority to resolve disputes about the formation, scope, or enforceability of this arbitration agreement.

Class action waiver. To the maximum extent permitted by applicable law, you and Murakami Labs each agree to bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims of multiple users and may not preside over any form of class or representative proceeding. If this class action waiver is found unenforceable in a particular dispute, the arbitration provision above shall be severable from these Terms for that dispute only.

Opt-out from arbitration and class action waiver. You may opt out of the arbitration provision and class action waiver by sending written notice to hi@murakamilabs.com within 30 days of first using the site or first accepting these Terms, whichever is earlier. Notice must include your name, an explicit statement that you opt out of arbitration, and the contact email you use to reach us.

Carve-outs. Nothing in this section prevents either party from (a) bringing an individual claim in small-claims court, (b) seeking injunctive or equitable relief in a court of competent jurisdiction for actual or threatened infringement, misappropriation, or violation of intellectual-property or confidentiality rights, or (c) exercising non-waivable rights under applicable consumer-protection law.

Consumers in the EU, UK, and other regimes with non-waivable local rights. If you are a consumer resident in a jurisdiction whose law gives you the right to bring proceedings in your local courts (including, for example, the EU, EEA, UK, Switzerland, Brazil, and Australia), the governing-law and arbitration provisions above do not deprive you of that right or of the protection afforded to you by mandatory provisions of your local law.

10. Changes to these terms

We may update these Terms as the site changes or as the law requires. When we update them we will change the “Last updated” date at the top of the page. Material changes will be noted prominently for a reasonable period after the update. Continued use of the site after an update means you accept the updated Terms.

11. Severability and entire agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

These Terms, together with the Privacy Policy and any product terms that apply to a specific product you use, form the entire agreement between you and Murakami Labs regarding the studio site and supersede any prior agreement on the same subject.

Our failure to enforce a right or provision of these Terms is not a waiver of that right or provision.